CHILDLINE India Foundation has been taken up as a project of the Ministry of Social Justice and Empowerment. This Ministry facilitates networking with all other Ministries of the Government of India (Transport, Labour, Railways, Health, Social Welfare, Information and Broadcasting, etc.) Besides this, the Ministry provides substantial funding for the CHILDLINE service across the country. The Ministry collaborated with CHILDLINE India Foundation and initiated the National initiative for Child Protection (NICP) whose focus is sharing an understanding of issues related to children with the Allied Systems (the police, transport, health, railways, labour department, DOT, the Juvenile Welfare Boards etc.) and provides the space for the Allied Systems to make their systems more child-friendly. At the city level several dialogues have been initiated with the local government systems and core committees for child protection have been formed for child protection have been formed in every state. The Ministry uses data generated by CHILDLINE in policy and legislation formulation.

CHILDLINE dialogued with the local telephone department in Mumbai which resulted in the Department of Telecommunications allotting a national toll free number 1098 for children in difficult circumstances through CHILDLINE. Through CHILDLINE the DOT has taken telephones to places where telephones were not accessible to people.