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Graphs Of Statistics

For the year under review, out of the total calls received by the CHILDLINE service, 68% were for direct intervention.

Direct intervention calls were about missing children (19.63%), medical (20.71%) and shelter issues (16.21%). Calls for repatriation (16.95%) were from children who had left home and now wanted to return. 10.46% of the calls were related to abuse. In response to such calls, the CHILDLINE teams met the caller/child to assess the situation and the intervention was planned taking the child's wishes into consideration. Calls for sponsorship (15.77%) included the need for access to education, health and foster care services. Calls for missing children were either from parents who reported that their child was missing, from a child who had been separated from his/her family or from a concerned adult or a CHILDLINE team member who had found the lost child.

The highest number of indirect intervention calls was for emotional support and guidance (39%). Calls in this category come mainly from the child himself / herself when the child is emotionally upset because of family problems, peer group pressure, love relationships, school problems etc

Of all the children who benefited from the CHILDLINE service, 66% were male and 34% female.

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