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CHILDLINE 1098 SERVICE » History »A Sneak Peek

A Sneak Peek

  • 1997-2000: Smt. Maneka Gandhi, then the Union Minister, Ministry of Social Justice and Empowerment agrees to fund CHILDLINE at the national level. The Government committed that by 2002, CHILDLINE would be in every Indian city with a population of 10 million.

  • 2000: CIF was appointed evaluators of the Ministry's Integrated Program for Street Children Scheme: Annually, CIF conducts an evaluation of 110 organizations.

  • CHILDLINE service has been reported as a critical intervention of the Government of India in response to its CRC commitments; instrumental in bringing Prof Jaap Doek, Chairperson of the UN committee on the Rights of the Child on an orientation visit to India involving 2 dialogues and submission of a recommendations paper.

  • CIF receives special mention in Juvenile Justice Act, 2000 as a separate entity that can refer children to Child Welfare Committees. CIF was also involved in drafting the model rules of the Central Government for the JJ Act, 2000.

  • CIF was appointed on the committee that helped draft the 10th five year plan with to bring focus on children related services and Child Rights.

  • National Missing Children's Tracking System recommended after research on missing children. Partnership with MSJE& UNICEF, and the Ministry to create a virtual tracking system for missing children.

  • CIF and Government of India collaborated with CHILDLINE UK, and with support from Ashoka Innovators for the Public, British High Commission International Forum for Child Welfare, Save the Children,Uk and UNICEF, organized the International Consultation on Protecting Childen - the role of Telephone Helplines and other outreach services for children and young people at Pune in August 2001.

  • Pune Declaration - this consultation provided the ground for international replication of helplines for children.

  • Since 1999, every year, the Ministry of Social Justice and Empowerment (MSJ&E) allocated Rs 3 crores as grant-in-aid to CIF and CHILDLINE partners across India.

  • In 2000, CHILDLINE partnered with the National Institute of Social Defence (NISD), an autonomous training body of the Government of India, and UNICEF to launch the National Initiative for Child Protection (NICP).

  • Following a Price Waterhouse study, CIF facilitated a group of organizations including CAF, VANI and other NGOs to form the Credibility Alliance initiative for greater transparency and standardization of accounting norms in the voluntary sector.

  • Founder of CHILDLINE India, Jeroo Bilimoria, moved on to a new role of catalyzing child protection globally through the initiation of Child Helpline International (CHI) a global network of children's helplines. CHILDLINE is a founding member.

  • Sharing of CHILDLINE India model of outreach with other nations: Vietnam, Mongolia, Egypt and other countries.

  • Network of Non-profit Helplines: initiated CIF; Helpline Workshop "National Helplines Consultation on the role of Telecommunication in reaching the marginalized" conducted at Infosys city, Banglaore, 'Center staging The Role of Non-Profit Helplines in Advocacy , Delhi, 2005.

Peek in the History of CHILDLINE India Foundation CHILDLINE is treated by the government as its very own service. That is in itself an incredible achievement. From Government's perspective the ideal GOI- Civil society partnership that allows the service to deliver service to the last mile while GOI funds it. Let's not make any mistake about it- in India- no other organisation but the GOI can fund to the scale of the problem- we are a part of the GOI's solution. This shows how effective CHILDLINE has been it our advocacy efforts. What has gone into the building of that relationship is plain hard work, complete transparency and close interaction with well intentioned good bureaucrats. The result is that CHILDLINE is amongst the most credible names in GOI corridors. And that has helped our partners tremendously.