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CHILDLINE 1098 SERVICE » About Us » Partnership Model

The partnership model of CHILDLINE India

CHILDLINE is a platform bringing together the Ministry for Women & Child Development , Government of India, UNICEF, Department of Telecommunications, street and community youth, non-profit organisations, academic institutions, the corporate sector and concerned individuals.

CHILDLINE is the crucial link between children in need of care and protection and the available services. For children with different needs, who call in anytime, anywhere, and for anything, we act as a one-point contact which facilitates instant access to support, advice, active intervention or just a listening ear. We connect children in emergency on one end of the phone line to a well connected network of services.

Services that already exist. No new shelter, no new hospital, no new infrastructure was to be built. What was needed and obtained was, the effective use of resources provided by organisations working with children.

We at CHILDLINE believe that for a helpline to be successful and effective in reaching out to the millions of children deprived of their childhood, we need to work in a partnership framework. A framework that recognizes that:

- A helpline cannot operate in isolation
- All partners involved in the helpline share a reciprocal relationship
- Each partner has clear and definite roles in the partnership model. This leads to a feeling of joint ownership towards the model.
- All partners share the vision, mission and the success of the model.

 

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